Systems Analyst in Madison, WI at Interactive Business Systems

Date Posted: 10/20/2019

Job Snapshot

Job Description

Interactive Business Systems is teaming up with a Madison, WI area client to locate and bring on a Systems Analyst (SQL) for a long term contract opportunity!

Under general supervision, this position will function as an infrastructure architect and technical advisor for the Systems in place and will provide backup for the infrastructure architect.

The incumbent will serve as a resource for translating business needs and providing technical support for the technical  environment. The incumbent is responsible for the overall hardware, software, network infrastructure and configuration of the technical environment for the Vital Records' system applications. The incumbent will also monitor production performance and software versioning and plan upgrades to the environment to support business changes. 

This position works with the   technical staff to coordinate, configure and maintain system enhancements and upgrades. This position develops and implements technical policies, performs security tasks, manages and analyzes data, develops and generates reports based on analysis of business needs, and assists users in the installation and use of the systems. This position is responsible for end user support and will independently investigate technical issues, develop recommendations for resolution and implement approved solutions. As part of investigating technical issues, the incumbent will identify, record, resolve, and when needed, escalate issues to the appropriate staff. Support of the evironment includes providing assistance with login, password reset, configuration settings, navigation within the systems, providing information on how to obtain authorization, and guidance in actual use of the systems. 

This position requires extensive knowledge and expertise in information systems and data resource management, underlying technologies, project management, and the role of information technology in business operations.
The employee in this position is expected to use the tools and principles of quality management in performing their daily work including the following: demonstrating exceptional customer service by establishing and maintaining effective professional relationships with managers, supervisor, coworkers, and all customers; providing constructive feedback for the purpose of continuous improvement in a manner that is supportive of the department and its mission; using data collection tools as appropriate; using effective team skills to contribute to the efficient operation of the work; presenting ideas, carrying out assignments, and providing information as required.

Interested candidates should send a resume and brief cover note to the attention of Chris Douglas at Interactive Business Systems (

IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.

About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider.  


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