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Jr. Technical Documentation Specialist in Lake Forest, IL at Interactive Business Systems

Date Posted: 12/21/2018

Job Snapshot

Job Description

Interactive Business Systems (IBS) has partnered with a company located in Northern Illinois for a technical writer for a contract-to-hire position.

 This Technical Writer will be responsible for creating all of the technical documentation for this product for both technical support and other various end users. 

RESPONSIBILITIES: 

  • Conducting interviews with various users, technical staff, and quality assurance staff to gather data for documentation 
  • Write new and edit existing user manuals, procedural documents, product descriptions, infrastructure overview, and FAQ documents 
  • Works with software development teams and marketing to write and deliver release notes announcing new feature and functionalities and how to use them 
  • Edits existing user facing documentation such as website user manuals, integration overview, API specification documentations, and maintain knowledge management portals 

Job Requirements

Job Requirements

  • A bachelor’s degree in Computer Science preferred but not required
  • A minimum of 1 year of experience in software technical product documentation.
  • Must have experience with SQL
  • Impeccable written, verbal and presentation skills.
  • Strong analytical, troubleshooting, problem solving and decision making skills.  
  • Knowledge of technical development, and SDLC terminology.
  • Experience with documentation single sourcing and content management systems.
      

Interested candidates should send a cover letter and resume to Samantha Clements at IBS (sclements@ibs.com) . Local candidates are preferred.

IBS offers a competitive salary and comprehensive benefits package to all employees regardless of assignment duration. Referral and sign-on bonuses may also be available.

About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider.