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Help Desk Consultant in Menomonee Falls, WI at Interactive Business Systems

Date Posted: 6/12/2018

Job Snapshot

Job Description

Interactive Business Systems (IBS) has partnered with a Menomonee Falls based company to find a Help Desk Consultant for a contract position.


  • Bachelor's degree in Information Technology or Computer Science or related field or equivalent work experience.
  • A+, HDI or Microsoft certifications
  • 1-3 years of experience of phone support
  • Strong written and verbal communication skills
  • Problem solver – think outside the box
  • Customer service focus - Ability to work well with end-users at all levels throughout the organization
  • Attention to detail
  • Experience with call tracking applications
  • Ability to work independently or in a team-oriented, collaborative environment

Candidates should send resumes to Candidates must be authorized to work in the U.S. for any employer.

IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.

About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider.