Business Analyst (Technical Support, Documentation) in Madison, WI at Interactive Business Systems

Date Posted: 10/22/2019

Job Snapshot

Job Description

Interactive Business Systems is teaming up with a Madison, WI client to locate and bring on a Technical Support Analyst on a long term contract opportunity!

Reviews, analyzes, and evaluates business systems and user needs. Serves as the primary system administrator in the business area for a new road maintenance system, MPM. For the business, manage the daily operation and maintenance of MOM. Supports users, answers questions or directs them to appropriate expert. Assign roles, revises workflows and application text. Creates business side system administration documentation. Business Analyst/Consultant capabilities with 4-7 years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required.

Interested candidates should send a resume and brief cover note to the attention of Chris Douglas at Interactive Business Systems (

IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.

About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider.