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Application Support Specialist in Bolingbrook, IL at Interactive Business Systems

Date Posted: 3/15/2018

Job Snapshot

Job Description

A global manufacturing company in the southwest suburbs of Chicago is seeking an Help Desk/ Application Support Specialist to join their team on a full-time basis.

Candidates are eligible for a bonus up to 1-1.5 months worth of annual salary.   Benefits also include full medical, dental, and vision plans, 401K plus matching, 10 paid holidays, 2 weeks vacation and some additional flex-time options.

As the Help Desk / Application Support Specialist, roughly 70% of y our job will be focused on application/software support, specifically with ERP systems.  Experience with MS Dynamics AX is prefered, but not required.

The other 30 % of your job will consist of some basic programming with SQL and Macros.

Candidates should have experience with, but not limited to, the following:

- Help Desk / Application Support

- Basic programming in SQL and Macros

- Experience accessing a database and dumping data into excel

- Excel / Macros / Access experience is preferable

- Experience utilizing a ticketing system

- Good documentation skills

- Ability to close tickets, escalate issues when needed and document tickets

- It is very important that candidates be eager to learn and have the ability to work independantly.